ClickSoftware is the leading provider of mobile workforce management and service optimization solutions that create business value for service operations through higher levels of productivity, customer satisfaction and cost effectiveness. Combining educational, implementation and support services with best practices and its industry-leading solutions, ClickSoftware drives service decision making across all levels of the organization. Yesterday, the company announced that they have worked out a reseller agreement with SAP AG (SAP) to sell the ClickSoftware’s ServiceOptimization Suite.

“SAP and ClickSoftware will deliver real bottom-line value to customers within multiple industries across North America, Europe and Asia Pacific,” said Dr. Moshe BenBassat, chairman and CEO, ClickSoftware. “We have been positioning our solutions together with SAP software for many years, and take great pride in the integration of our solutions and in the value that our customers realize from our powerful partnership. Under the new agreement, SAP’s sales force will now have ClickSoftware’s products on its price list and can offer it to SAP’s customers. This will enable customers to license a comprehensive, integrated mobile workforce optimization software solution from a single source — SAP.”

“There is growing demand in the market for more comprehensive field service management that incorporates decision support and optimization,” said Tobias Dosch, senior vice president, Suite Solution Management, SAP AG. “Our relationship with ClickSoftware is a prime example of how SAP meets specific customer needs by leveraging our partner ecosystem to complement and extend SAP solution offerings. We are pleased to expand our relationship with ClickSoftware to bring this important capability to our customers, further increasing the value derived from investments in SAP solutions.”

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